Welcome to Charecg. This Privacy Policy explains how we collect, use, store, and protect your information when you visit and use our website at https://charecg.com.ng/. We take your privacy seriously and want you to understand exactly what happens with your personal information when you interact with our Service.
By using Charecg, you agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, please do not use our Service. We encourage you to read this document carefully so you can make informed decisions about sharing your information with us.
This Privacy Policy also includes specific provisions required by important privacy laws, including the California Online Privacy Protection Act (CalOPPA), the European Union General Data Protection Regulation (GDPR), and the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA). These sections explain your specific rights under these laws.
Understanding the Terms We Use
Before we dive into the details, let us clarify some important terms that appear throughout this Privacy Policy.
When we say Account, we mean the unique account you create to access our Service or certain parts of it. An Affiliate refers to any company or organization that controls us, is controlled by us, or is under common control with us. Control means owning more than half of the voting shares or securities of that entity.
The term Company refers to Charecg, and throughout this document, we may refer to ourselves as “the Company,” “We,” “Us,” or “Our.” When we mention Cookies, we are talking about small files that websites place on your computer, phone, or other device. These files store information about your browsing activity and help websites remember your preferences.
Country in this Privacy Policy refers to Arkansas, United States, which is where our Company is based. A Device means any equipment you use to access our Service, such as a computer, smartphone, or tablet.
Personal Data is any information that can identify you as an individual person. This could include your name, email address, phone number, or other identifying details. The Service refers to our website, and a Service Provider is any third-party company or individual we work with to help us operate our Service, analyze how it is used, or perform related services.
Usage Data means information that is collected automatically when you use our Service. This could include technical details like your IP address, browser type, or how long you spend on different pages. The Website refers to Charecg, accessible at https://charecg.com.ng/. Finally, You means you as an individual user, or if you are using our Service on behalf of a company or organization, it refers to that entity.
What Information We Collect
Personal Information You Provide
When you use Charecg, we may ask you to provide us with certain personal information that can be used to identify or contact you. This personally identifiable information may include your email address, name, phone number, mailing address, or other contact details. We only collect this information when you voluntarily provide it to us, such as when you create an account, sign up for our mailing list, fill out a contact form, or interact with certain features of our Service.
We will always try to be clear about what information we are collecting and why we need it. You are not required to provide us with personal information, but if you choose not to, you may not be able to access certain features or services on our website.
Information Collected Automatically
In addition to information you provide directly, we automatically collect certain data when you visit and use our Service. This is called Usage Data, and it is collected through various tracking and analytics technologies.
Usage Data may include your Device’s Internet Protocol address, commonly known as your IP address. This is a unique number assigned to your device when it connects to the internet. We also collect information about your browser type and version, which pages of our Service you visit, the date and time of your visits, how much time you spend on each page, unique device identifiers, and other technical diagnostic data.
When you access our Service using a mobile device such as a smartphone or tablet, we may automatically collect additional information. This includes the type and model of your mobile device, your mobile device’s unique identification number, your mobile device’s IP address, your mobile operating system, the type of mobile internet browser you are using, and other diagnostic information.
We also collect information that your web browser sends automatically whenever you visit our website. This happens whether you are using a desktop computer or a mobile device. This browser data helps us understand how visitors interact with our Service and allows us to improve your experience.
Tracking Technologies and Cookies
Charecg uses Cookies and similar tracking technologies to monitor activity on our Service and to store certain information about your preferences and behavior. These technologies help us analyze how people use our website, remember your settings, and improve the overall functionality of our Service.
The specific tracking technologies we use include Cookies, web beacons, tags, and scripts. Each of these serves a slightly different purpose, but they all help us collect and track information to make our Service better for you.
Cookies or Browser Cookies are small text files that are placed on your Device by our website. These files contain information about your browsing session and can be read by our servers when you return to our site. You can control how your browser handles Cookies through your browser settings. You can instruct your browser to refuse all Cookies or to alert you when a Cookie is being sent. However, please note that if you choose not to accept Cookies, you may not be able to use some features of our Service properly.
Unless you have specifically adjusted your browser settings to refuse Cookies, our Service will use Cookies to enhance your experience. This is standard practice for most websites on the internet today.
Web Beacons are another technology we use. These are small electronic files, also called clear gifs, pixel tags, or single-pixel gifs, that may be included in certain sections of our Service and in our emails. Web Beacons allow us to count how many users have visited particular pages or opened an email. We also use them to gather website statistics, such as which sections of our site are most popular, and to verify the integrity of our systems and servers.
We use both Session Cookies and Persistent Cookies. Session Cookies are temporary and are deleted from your device as soon as you close your web browser. Persistent Cookies remain on your device even after you close your browser, and they stay there until they expire or until you manually delete them.
Here are the specific types of Cookies we use:
Necessary or Essential Cookies are Session Cookies that we administer. These Cookies are absolutely essential for providing you with services available through our website and for enabling you to use certain features. They help authenticate users and prevent fraudulent use of accounts. Without these Cookies, we cannot provide the services you request, which is why we only use them for that specific purpose.
Cookie Policy and Notice Acceptance Cookies are Persistent Cookies that we use to identify whether you have accepted the use of Cookies on our website. This helps us comply with legal requirements to obtain your consent for non-essential Cookies.
Functionality Cookies are Persistent Cookies that allow us to remember the choices you make when using our website. For example, these Cookies might remember your login details or your language preference. The purpose is to give you a more personalized experience and to save you from having to re-enter your preferences every time you visit our website.
How We Use Tracking and Analytics Tools
Charecg uses various tracking and analytics tools to better understand how visitors use our Service and to improve the user experience. Specifically, we use Google Analytics, which is a web analytics service provided by Google. Google Analytics uses Cookies and other tracking technologies to collect information about how visitors interact with our website.
The information collected by Google Analytics includes details such as how often users visit our site, what pages they visit, what other websites they visited before coming to our site, and similar statistical information. We use this data to improve our Service and to understand what content and features are most valuable to our users.
We also use Google Display Advertising features, which allow us to show advertisements to our users across the internet. These ads may be based on your previous visits to our website or on your interests and demographics. Display advertising uses Cookies to serve ads based on your past visits to our site.
Additionally, we use remarketing services for marketing and advertising purposes. Remarketing allows us to show targeted advertisements to people who have previously visited our website when they browse other websites or use other apps. This helps us reach people who have shown interest in our services and remind them about what we offer.
Through these tools and services, we collect information that helps us show personalized advertisements to you. These personalized ads are based on your interests, browsing behavior, and interactions with our website. We believe that personalized advertising is more relevant and useful to you than generic advertising.
All of these tracking, analytics, and advertising technologies use Cookies and similar technologies to function. You can learn more about how Google uses data when you use our website by visiting Google’s privacy policy at www.google.com/policies/privacy/partners/.
How We Use Your Email Address
Charecg collects email addresses from users for several important purposes. We use your email address to communicate with you about your account, our services, updates to our website, and other important information.
Specifically, we may send emails to you for the following reasons:
We send transactional emails related to your use of our Service, such as account confirmation emails, password reset instructions, and notifications about changes to your account settings. We also send administrative emails to inform you about updates to our Privacy Policy, Terms of Service, or other important policies.
We send promotional emails to provide you with news, special offers, and general information about products, services, and events that we offer. These promotional emails may include information about goods or services similar to those you have already purchased or shown interest in. However, you always have the option to opt out of receiving these promotional emails. Every promotional email we send includes an unsubscribe link that allows you to stop receiving these communications.
We also use email to respond to your inquiries, questions, or requests for customer support. When you contact us through our website or by email, we will use your email address to respond to you and to provide you with the assistance you need.
All emails we send are in compliance with applicable anti-spam laws, including the CAN-SPAM Act in the United States. This means that our emails clearly identify who they are from, include accurate subject lines, contain our physical mailing address, and provide an easy way for you to opt out of future emails.
How We Use Your Personal Information
The Company uses the Personal Data we collect for various legitimate purposes related to operating and improving our Service. Here is a detailed explanation of how we use your information:
To provide and maintain our Service. We use your information to operate our website, process your requests, and provide you with the features and functionality you expect. This includes monitoring how our Service is being used so we can identify and fix problems, improve performance, and develop new features.
To manage your Account. If you create an account with us, we use your Personal Data to manage your registration as a user. The information you provide gives you access to different features and functionalities that are available to registered users. We use this data to authenticate your identity, maintain your account settings, and provide you with a personalized experience.
For the performance of a contract. When you purchase products or services from us, or enter into any other agreement with us through the Service, we use your Personal Data to fulfill our contractual obligations. This includes processing your order, delivering the products or services you purchased, and handling any related customer service issues.
To contact you. We use your contact information, including your email address, phone number, and other communication channels, to reach out to you. This may include email communications, telephone calls, SMS text messages, or push notifications through our mobile application if applicable. We contact you regarding updates, informative communications about our functionalities and products, security updates, and other information that is necessary or reasonable for us to communicate to you.
To provide you with marketing communications. Unless you have opted out of receiving such information, we use your contact details to send you news, special offers, and general information about other goods, services, and events that we offer. We believe these communications may be of interest to you based on your previous interactions with us or your expressed preferences.
To manage your requests. We use your information to process and respond to any requests, questions, or inquiries you send to us. This helps us provide you with efficient and effective customer service.
For business transfers. In the event that we are involved in a merger, acquisition, sale of assets, or other business transaction, we may use your information to evaluate or conduct that transaction. Your Personal Data may be among the assets transferred in such a situation.
For other purposes. We may also use your information for other legitimate business purposes such as data analysis, identifying usage trends, determining the effectiveness of our marketing and promotional campaigns, and evaluating and improving our Service, products, services, marketing efforts, and your overall experience with Charecg.
How We Share Your Information
There are certain situations where we may share your personal information with third parties. We want to be transparent about when and why this sharing occurs.
With Service Providers. We share your personal information with third-party Service Providers who help us operate our business and provide our Service to you. These Service Providers may include analytics companies like Google Analytics, email service providers, hosting companies, advertising partners, and remarketing services. These Service Providers are authorized to use your information only to the extent necessary to provide their services to us. We require all Service Providers to protect your information and to use it only for the purposes we specify.
For business transfers. If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your personal information may be shared or transferred as part of that transaction. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
With Affiliates. We may share your information with our Affiliates, which include our parent company, subsidiaries, joint venture partners, or other companies that we control or that are under common control with us. When we share information with Affiliates, we require them to honor and comply with this Privacy Policy.
With business partners. We may share your information with our business partners when we collaborate with them to offer you certain products, services, or promotions. In these cases, we will only share the information necessary for our business partners to provide the product or service, and we will require them to protect your information.
With other users. When you share personal information or interact in public areas of our Service with other users, that information may be viewed by other users and may potentially be publicly distributed outside of our Service. Please be careful about what information you choose to share in public areas.
With your consent. For any other purpose not described in this Privacy Policy, we will obtain your explicit consent before sharing your personal information. You can withdraw your consent at any time by contacting us.
How Long We Keep Your Information
The Company retains your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. The specific retention period depends on several factors, including the nature of the information, why we collected it, and our legal and operational obligations.
We will keep your Personal Data for as long as you have an active account with us. If you close your account or request deletion of your data, we will delete or anonymize your information unless we have a legal obligation to retain it.
We retain your Personal Data when necessary to comply with legal obligations. For example, we may be required by law to keep certain financial records or transaction data for a specific number of years for tax or accounting purposes. We also retain information when necessary to resolve disputes, enforce our agreements, or defend against legal claims.
Usage Data is generally kept for a shorter period compared to Personal Data. However, we may retain Usage Data for longer periods when we need it to improve the security of our Service, enhance functionality, or when we are legally required to keep it. Even when we retain Usage Data for these purposes, we take steps to anonymize it whenever possible so it cannot be linked back to you as an individual.
When we no longer need your Personal Data for any legitimate purpose, and when we are not legally required to keep it, we will either delete it from our systems or anonymize it so it can no longer identify you.
Transfer of Your Personal Information
Your information, including Personal Data, may be processed at our Company’s operating offices and in other locations where the parties involved in data processing are located. This means your information might be transferred to and stored on computers outside of your state, province, country, or other governmental jurisdiction.
The data protection laws in these other locations may be different from the laws in your jurisdiction. They may provide more or less protection for your personal information than the laws where you live.
By using our Service and providing us with your information, you acknowledge and consent to this potential transfer of your data. Your consent to this Privacy Policy, followed by your submission of personal information, represents your agreement to such transfers.
We want to assure you that we take all steps reasonably necessary to ensure your data is treated securely and in accordance with this Privacy Policy. We will not transfer your Personal Data to any organization or country unless adequate safeguards are in place to protect your data and other personal information. These safeguards may include contractual agreements, compliance with international data transfer frameworks, or other security measures designed to protect your privacy.
Your Rights Regarding Your Personal Data
You have important rights when it comes to your Personal Data, and we respect and support these rights.
Right to delete. You have the right to request that we delete the Personal Data we have collected about you. In many cases, our Service provides you with the ability to delete certain information directly from within your account settings. You can update, amend, or delete your information at any time by signing into your Account and visiting the account settings section that allows you to manage your personal information.
If you are unable to delete your information through your account settings, or if you do not have an account with us, you can contact us directly to request deletion of your personal information. We will respond to your request within a reasonable timeframe.
Right to access and correct. You also have the right to request access to the Personal Data we hold about you. You can request that we correct any inaccurate or incomplete information. We want to ensure that the information we have about you is accurate and up to date.
Limitations on deletion. Please understand that in some cases, we may need to retain certain information even after you request deletion. This may be necessary when we have a legal obligation to keep the information, when we need it to comply with applicable laws, to resolve disputes, to enforce our agreements, or to protect against legal liability. When we must retain information for these reasons, we will inform you and explain why we cannot delete it.
When We May Disclose Your Information
Business Transactions
If Charecg is involved in a merger, acquisition, or sale of assets, your Personal Data may be transferred to the acquiring company. In such an event, we will provide you with notice before your Personal Data is transferred and becomes subject to a different Privacy Policy. We will also give you the opportunity to delete your information before the transfer if you choose to do so.
Law Enforcement and Legal Requirements
Under certain circumstances, we may be required to disclose your Personal Data to comply with legal obligations. This may occur if we receive a valid legal request from law enforcement, a court order, a subpoena, or a request from another government agency. When we receive such requests, we carefully review them to ensure they are legally valid before disclosing any information.
The Company may disclose your Personal Data when we have a good faith belief that such disclosure is necessary to comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing in connection with the Service, protect the personal safety of users of the Service or the public, or protect against legal liability.
We take these obligations seriously and will only disclose information when legally required or when necessary to protect important interests.
Security of Your Personal Information
The security of your Personal Data is very important to us, and we take reasonable steps to protect it. We implement technical and organizational security measures designed to protect your information from unauthorized access, disclosure, alteration, and destruction.
These security measures include using secure servers, encrypting sensitive data, implementing access controls, regularly updating our security systems, and training our staff on data protection principles.
However, we must be honest with you about the limitations of data security. No method of transmission over the internet and no method of electronic storage is completely secure. While we strive to use commercially reasonable and industry-standard methods to protect your Personal Data, we cannot guarantee absolute security. There is always some risk that unauthorized third parties may find ways to circumvent our security systems or that data transmissions over the internet may be intercepted.
We encourage you to take steps to protect your own information as well. This includes using strong passwords, not sharing your account credentials with others, logging out of your account when finished, and being cautious about the information you share online.
If we become aware of a security breach that affects your Personal Data, we will notify you as required by applicable law and will take appropriate steps to address the situation.
Children’s Privacy
Our Service is not intended for anyone under the age of 13, and we do not knowingly collect personally identifiable information from children under 13 years old.
If you are a parent or guardian and you become aware that your child has provided us with Personal Data without your consent, please contact us immediately. If we discover that we have collected Personal Data from a child under 13 without proper verification of parental consent, we will take prompt steps to delete that information from our servers.
If we need to rely on consent as a legal basis for processing information, and your country requires consent from a parent or guardian, we may require your parent’s or guardian’s consent before we collect and use that information.
We are committed to protecting children’s privacy and complying with all applicable laws regarding the online collection of information from minors.
Links to Other Websites
Our Service may contain links to other websites that are not operated or controlled by us. These third-party websites have their own privacy policies and practices, which may be different from ours.
If you click on a third-party link, you will be directed to that third party’s website. We strongly recommend that you review the Privacy Policy of every website you visit. Different websites have different practices regarding how they collect, use, and share personal information.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We do not endorse or make any representations about third-party websites. Your interactions with third-party websites are governed by their own terms and privacy policies, not by this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we make changes, we will post the updated Privacy Policy on this page and update the “Last updated” date at the top of this document.
For significant changes to this Privacy Policy, we will provide you with more prominent notice. This may include sending you an email notification at the email address associated with your account or displaying a prominent notice on our Service before the changes take effect.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information and what rights you have. Your continued use of the Service after we post changes to this Privacy Policy means you accept and agree to the updated terms.
Changes to this Privacy Policy become effective when they are posted on this page unless we specify a different effective date.
CalOPPA (California Online Privacy Protection Act)
This section addresses the requirements of the California Online Privacy Protection Act, which is the first state law in the United States to require commercial websites and online services to post a privacy policy.
Under CalOPPA, we are required to clearly state in our Privacy Policy what personally identifiable information we collect and with whom we share that information. This Privacy Policy fulfills that requirement by explaining our data collection and sharing practices in detail throughout this document.
CalOPPA gives California residents specific rights regarding their personal information. According to CalOPPA, you have the right to know what personal information is being collected about you, to know whether your personal information is sold or disclosed and to whom, and to refuse the sale of your personal information.
Do Not Track Signals. CalOPPA requires us to disclose how we respond to “Do Not Track” signals from web browsers. Currently, our Service does not respond to Do Not Track signals because there is no industry consensus on what action websites should take when they receive these signals. We will continue to monitor developments in Do Not Track technology and may implement a response to these signals in the future if a standard is established.
Third-Party Behavioral Tracking. We allow third-party companies, such as Google Analytics and advertising partners, to collect information about your online activities over time and across our Service. These third parties may use Cookies and similar technologies to track your behavior for advertising and analytics purposes.
California residents can request information about our compliance with CalOPPA by contacting us using the information provided at the end of this Privacy Policy.
GDPR (EU General Data Protection Regulation)
If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, you have certain rights under the General Data Protection Regulation (GDPR) and similar privacy laws. This section explains those rights and how we comply with GDPR requirements.
Legal Basis for Processing. Under GDPR, we must have a legal basis for processing your personal data. We process your data based on one or more of the following legal bases:
Your consent, which you provide when you voluntarily submit information or agree to our use of Cookies and similar technologies. You have the right to withdraw your consent at any time.
Performance of a contract, when processing your data is necessary to fulfill our obligations under an agreement with you, such as providing services you have requested.
Legitimate interests, when we have a legitimate business interest in processing your data and that interest is not overridden by your privacy rights. For example, we have a legitimate interest in analyzing how our Service is used to improve it.
Legal obligation, when we must process your data to comply with applicable laws and regulations.
Your GDPR Rights. If you are a resident of the EEA, UK, or Switzerland, you have the following rights:
Right of access. You have the right to request access to your personal data and to receive information about how we process it.
Right to rectification. You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
Right to erasure. Also known as the “right to be forgotten,” you have the right to request that we delete your personal data under certain circumstances.
Right to restriction of processing. You have the right to request that we limit how we use your personal data in certain situations.
Right to data portability. You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transfer that data to another service provider.
Right to object. You have the right to object to our processing of your personal data based on legitimate interests or for direct marketing purposes.
Right to withdraw consent. If we process your data based on your consent, you have the right to withdraw that consent at any time.
Right to lodge a complaint. You have the right to file a complaint with your local data protection authority if you believe we have violated your privacy rights.
To exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy. We will respond to your request within the timeframe required by GDPR, typically within one month.
International Data Transfers. If we transfer your personal data from the EEA, UK, or Switzerland to countries that do not provide an adequate level of data protection, we will implement appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.
CCPA (CPRA) – California Consumer Privacy Act
If you are a California resident, you have specific rights under the California Consumer Privacy Act as amended by the California Privacy Rights Act. This section explains those rights and our compliance with CCPA/CPRA requirements.
Categories of Personal Information We Collect. Under CCPA, we are required to disclose the categories of personal information we collect. Based on the definitions in CCPA, we may collect the following categories of personal information:
Identifiers such as name, email address, IP address, and online identifiers.
Personal information described in California Civil Code Section 1798.80(e), such as contact information.
Commercial information, including records of products or services purchased or considered.
Internet or other electronic network activity information, including browsing history, search history, and information about your interaction with our website.
Geolocation data, such as your approximate location based on your IP address.
Professional or employment-related information, if you provide it to us.
Your CCPA/CPRA Rights. If you are a California resident, you have the following rights:
Right to know. You have the right to request that we disclose what personal information we have collected, used, disclosed, and sold about you. You can request this information up to twice in a 12-month period.
Right to delete. You have the right to request that we delete your personal information, subject to certain exceptions.
Right to correct. You have the right to request that we correct inaccurate personal information we maintain about you.
Right to opt-out of sale or sharing. You have the right to opt out of the sale of your personal information or the sharing of your personal information for cross-context behavioral advertising. While we use remarketing and personalized advertising services, which may be considered “sharing” under CCPA, we do not directly sell personal information in exchange for monetary compensation.
Right to limit use of sensitive personal information. If we collect sensitive personal information, you have the right to limit our use of it to purposes permitted by CCPA.
Right to non-discrimination. You have the right not to receive discriminatory treatment for exercising your CCPA rights. We will not deny you goods or services, charge you different prices, provide you with a different level of quality, or suggest that you will receive a different price or quality of goods or services for exercising your CCPA rights.
How to Exercise Your Rights. To exercise your CCPA rights, please contact us using the information provided below. We may need to verify your identity before processing your request to ensure that we are providing information to or deleting information belonging to the correct person.
You may designate an authorized agent to make requests on your behalf. If you use an authorized agent, we may require proof that the agent has your written permission to act on your behalf.
Response Time. We will respond to verifiable consumer requests within 45 days of receipt. If we need more time, we will notify you and explain the reason for the extension.
Disclosure of Personal Information. In the past 12 months, we have disclosed personal information to Service Providers for business purposes as described in this Privacy Policy. These Service Providers include analytics providers, advertising networks, email service providers, and hosting providers.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us. We are committed to addressing your privacy concerns and helping you understand and exercise your rights.
You can reach us by email at: bizy.com.ng@gmail.com
When you contact us, please provide as much detail as possible about your question or request so we can assist you effectively. If you are exercising privacy rights under CalOPPA, GDPR, or CCPA, please clearly state which rights you are exercising and provide any information necessary to verify your identity.
We will make every effort to respond to your inquiry or request within a reasonable timeframe, typically within 30 days for general inquiries and within the timeframes required by applicable privacy laws for rights requests.
Thank you for taking the time to read and understand our Privacy Policy. Your privacy matters to us, and we are committed to protecting your personal information and maintaining your trust.